AI pluginUses AI credits
WhatsApp Voice Note Transcription with AI
Plenty of customers would rather talk than type. Voice Note Transcription converts incoming voice notes to text automatically, so your AI agent can understand and answer them, and your team can read a transcript instead of playing the audio.
Every plan, including Free
How it works
- 1
Switch it on
Enable the plugin — there's nothing else to set up.
- 2
Customers send voice notes
Each one is transcribed as it arrives.
- 3
Your AI and team respond
The AI replies to what was said, and the transcript sits in the chat for your team.
What you get
Automatic transcripts
Every incoming voice note becomes readable text.
AI answers voice questions
Your AI agent replies to questions asked by voice.
Readable in the inbox
No need to listen in a busy shop.
Feeds AI Auto Tagging
Tags can be applied from what the customer said.
Good to know
- Included on every plan, including Free.
- Each transcription uses AI credits from your monthly allowance or top-ups.
Questions, answered
Can a WhatsApp AI agent reply to voice notes?
Yes. With Voice Note Transcription on, every voice note is turned into text, so your AI agent can understand the question and reply just as it would to a typed message.
Does it cost extra?
It's included on every plan and uses AI credits. Every plan comes with monthly AI credits, and you can top up anytime.