Automation pluginProUses AI credits
WhatsApp Auto Follow-up — Win Back Quiet Leads
Most leads don't say no — they just go quiet. Auto Follow-up nudges customers who stop replying after you, your team or your AI agent answered, so a promising chat never goes cold because everyone got busy.
Pro plan · included in the free trial
How it works
- 1
Build a sequence
Add up to 5 follow-ups, each with a wait of 30 minutes to 30 days before it's sent.
- 2
Choose what each step sends
While WhatsApp's 24-hour window is open, send an AI-written follow-up or your own text. After it closes, an approved template goes out with the customer's details filled in.
- 3
It stops on reply
The moment the customer writes back, the sequence ends and the conversation is yours.
What you get
Starts on its own
After a reply from your team, your AI agent, or the WhatsApp Business app on your phone.
AI-written follow-ups
Written from the conversation, so they fit what the customer asked.
Templates after 24 hours
Approved templates, with variables filled in from the contact.
Up to 5 steps
Wait anywhere from 30 minutes to 30 days before each one.
Stops on reply
No awkward chasers after the customer has answered.
Respects opt-outs
Ends if the contact opts out or the chat is archived.
Good to know
- Available on the Pro plan, and in every 14-day free trial.
- AI-written follow-ups use AI credits.
- Templates must be approved by WhatsApp and can't have a media header.
- Only real replies start a follow-up — broadcasts, sequences and reminders don't.
Questions, answered
How is Auto Follow-up different from drip sequences?
Drip sequences enrol contacts into a planned series of messages. Auto Follow-up reacts to silence: it starts after a real reply in a conversation and stops as soon as the customer answers.
Will it message customers outside WhatsApp's 24-hour window?
Only with an approved WhatsApp template, as WhatsApp requires. Inside the window it can send an AI-written follow-up or your own text.
Works well with
All plugins →- Pro
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